Job Title: Pharmacy Manager
Location: Ajax, Ontario
Shift: Morning, Night, Overnight
Wage: $20.60/Hour
Position Title : Pharmacy Manager – Full TimePosition Type : PermanentRequisition ID : 35998Banner : PharmaEmployment Type : Full-TimeFood Basics Ajax & Harwood Ave S.
Location : 280 Harwood Ave S, Ajax, ON L1S 2J1Hours : 40 hours a weekAvailability : Day, evening, and weekendSummary : Contribute to the achievement of strategic goals and objectives for their pharmacy while ensuring the attainment of budgeted financial metrics.
In addition, provide direct patient care and manage their pharmacy inclusive of the dispensary and front shop while ensuring adherence to both Company operating standards and Ontario College of Pharmacists’ standards of practice.
The pharmacy department is waiting for you!Specific Responsibilities : Ensure the Pharmacy department is in compliance with OCP regulations / policies, any other regulatory body governing the practice of pharmacy, and the Company’s policies, procedures, operational standards and initiatives.
Meet all requirements as a Designated Manager with OCP.Perform all professional activities of dispensing, patient counseling and pharmacy services and perform all tasks required to satisfy dispensary orders.
Perform all acts under the expanded scope of pharmacy practice.Provide pharmacy services and Company initiatives.Collaborate with other health care professionals in the provision of patient care.
Ensure the pharmacy opens and closes according to hours of operation and manage pharmacist scheduling needs.Organize dispensary functions and personnel to optimize workflow and manage front shop operations.
Ensure the completion of all pharmacy-related paperwork.Manage operations of the OTC businessManage inventory and shrink.
Schedule all pharmacy staff members (includes pharmacist coverage for all hours of operations).Manage unionized employees and the staff pharmacist(s).
Resolve staff issues and concerns.Maintain awareness of current local competitive activity and business development opportunities and inform head office.
Satisfy the Company’s expectations on the delivery of consistent, exceptional customer service.Maintain store standards and conditions.
Cash register operations.Qualifications : Education B.Sc. Phm. Degree (4-year University Pharmacy Program).Licensure Registered Part A Pharmacist with the Ontario College of Pharmacists.
Injection certified, Smoking Cessation certified and registered with the Ontario College of PharmacistsProficient with current PC systems, MS Office programs and pharmacy software (Kroll).
HR management skills to hire, train, motivate, retain, coach and develop competent employees.Leadership to inspire and motivate people to achieve operational goals and objectives.
Financial & business acumen – strong knowledge of financial & operational aspects of pharmacy.Strong operations knowledge to converge best practices into effective approach.
Results oriented demonstrating bias for action and motivated by ROI.Driving continuous improvement in processes / procedures to improve pharmacy’s performance.
Interpersonal skills to build strong working relationships and positive work environment.Language skills to communicate clearly and listen carefully in a respectful manner.
Organizational skills to prioritize, plan ahead, manage time and be punctual.Customer service skills to achieve customer satisfaction by recognizing customer needs / wants.
Receptivity to accept constructive feedback for continuous improvement.Initiative to identify and complete tasks independently.
INDFBMetro values, respects and leverages the differences and competences of all employees from a variety of different backgrounds.
We will consider all qualified applicants for employment.Metro is committed to accommodating applicants and employees with disabilities.
Should you require an accommodation or wish to receive this application in an accessible format, please advise.Only applicants that meet the qualifications will be contacted.
We respectfully request no calls or unsolicited resumes from agencies.
What skills and qualities are important for a Pharmacy Manager?
To be an effective Pharmacy Assistant, certain skills and qualities are important to carry out the duties and responsibilities of the role. Here are some key skills and qualities for a Pharmacy Assistant:
- Knowledge of Pharmaceutical Terminology: A Pharmacy Assistant should have a basic understanding of pharmaceutical terminology, including common medications, drug classifications, dosage forms, and prescription abbreviations. This knowledge allows them to communicate effectively with pharmacists, other healthcare professionals, and customers.
- Attention to Detail: Attention to detail is crucial for a Pharmacy Assistant. They must accurately read and record information from prescriptions, ensure the correct medication and dosage are dispensed, and double-check labels for accuracy. Mistakes in the pharmacy can have serious consequences, so being meticulous is essential.
- Organizational Skills: Pharmacy Assistants handle a variety of tasks, including inventory management, prescription processing, and customer service. Strong organizational skills help them keep track of medications, maintain an orderly work environment, and efficiently manage their daily responsibilities.
- Customer Service: Pharmacy Assistants interact with customers on a regular basis. Excellent customer service skills are important to address customer inquiries, provide assistance with medication information, and handle customer concerns or complaints with empathy and professionalism.
It’s worth noting that the specific skills and qualities required may vary depending on the pharmacy setting, such as retail, hospital, or community pharmacy. Additional training or certifications may also be required based on local regulations and the specific responsibilities assigned to Pharmacy Assistants in different jurisdictions.
What education and certification are required to become a Pharmacy Manager?
The educational requirements and certifications to become a Pharmacy Assistant can vary depending on the region and the specific employer. In some cases, a high school diploma or equivalent may be sufficient, while in other cases, formal education or certification may be preferred or required. Here are the common educational paths and certifications for aspiring Pharmacy Assistants:
- High School Diploma or Equivalent: A high school diploma or its equivalent is typically the minimum educational requirement to pursue a career as a Pharmacy Assistant. Basic education provides a foundation in communication skills, math, and science, which are relevant to the role.
- On-the-Job Training: Many Pharmacy Assistants acquire the necessary skills and knowledge through on-the-job training provided by their employer. They learn the specific processes and procedures related to pharmacy operations, such as prescription processing, medication dispensing, inventory management, and customer service.
- Post-Secondary Education: While not always required, some employers prefer or may require candidates to have completed a post-secondary education program related to pharmacy assistance. These programs, offered by vocational schools or community colleges, provide formal training in pharmacy-related subjects, such as pharmacology, pharmacy calculations, medication dispensing, pharmacy law, and ethics.
- Certification Programs: There are certification programs available for Pharmacy Assistants in some regions. These programs assess an individual’s knowledge and competence in pharmacy assistance and provide a recognized credential. Certification requirements can vary, but they often involve passing an exam administered by a professional organization or a regulatory authority.
It’s important to research and understand the specific requirements and regulations in your region or the region where you intend to work as a Pharmacy Assistant. Different jurisdictions may have different requirements regarding education, training, or certifications. Contacting local regulatory bodies, professional organizations, or employers in the pharmacy field can provide more accurate and detailed information on the educational requirements and certifications needed to work as a Pharmacy Assistant in a specific area.
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
How to apply
What is the work environment like for Pharmacy Manager ?
The work environment for a Pharmacy Assistant can vary depending on the setting in which they are employed. Here is a general description of the work environment for a Pharmacy Assistant:
- Pharmacy Setting: Pharmacy Assistants typically work in various pharmacy settings, such as retail pharmacies, hospital pharmacies, or community pharmacies. The specific setting can influence the nature of their work environment.
- Collaborative Team: Pharmacy Assistants work as part of a collaborative team, which may include pharmacists, pharmacy technicians, other Pharmacy Assistants, and support staff. They interact and coordinate with team members to ensure efficient pharmacy operations and provide quality customer service.
- Customer Interaction: Pharmacy Assistants have frequent customer interaction. They assist customers at the pharmacy counter, answer inquiries about medications, provide information on over-the-counter products, process prescription orders, and handle payment transactions. Strong customer service skills and a friendly demeanor are important in this role.
- Workstation and Pharmacy Equipment: Pharmacy Assistants typically have a designated workstation within the pharmacy. They utilize various pharmacy equipment, such as computers, cash registers, barcode scanners, pill counters, and prescription label printers. Familiarity with these tools is necessary to carry out their responsibilities.
- Prescription Processing: Pharmacy Assistants are involved in processing prescriptions under the supervision of a pharmacist or pharmacy technician. They enter prescription information into the pharmacy system, verify insurance coverage, prepare prescription labels, and ensure accurate documentation. Attention to detail and accuracy are crucial in this aspect of their work.
- Medication Dispensing: Pharmacy Assistants assist in medication dispensing. They may retrieve medications from the pharmacy inventory, count or measure the appropriate quantities, label containers, and package prescriptions for customers. Adhering to pharmacy regulations and safety protocols is essential to ensure the proper handling of medications
It’s important to note that the specific work environment for a Pharmacy Assistant can vary depending on the pharmacy setting and the size of the pharmacy. Retail pharmacies may have a higher volume of customer traffic, while hospital pharmacies may have a different focus on patient care. Additionally, different jurisdictions or employers may have specific policies and procedures that can influence the work environment for a Pharmacy Assistant.